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What does mediation mean?

Mediation hand writing on blackboard.
What is mediation?
Mediation is a process which is used to assist disputing parties in resolving a conflict or disagreement in any commercial, legal, workplace, community and family matter. It is a form of alternative dispute resolution that aims to help the involved parties to help reach mutually acceptable solutions with the assistance of a neutral person called a Mediator The process is voluntary, private, and confidential.

The mediation process
The Mediator’s role is to encourage open and honest communication, identify issues, and provide guidance without making decisions for the parties. Ultimately the mediation empowers the involved parties to take control of the outcome and reach a flexible agreement that can help the parties to move forward.

Mediation can be used in a variety of situations:
  • You can choose to go on your own or,

  • It can be part of a court process, where the court sometimes require people to go to mediation because it can help both sides find a solution that works for them and it can also be faster than going to trial.  



It is a voluntary process whereby the Mediator helps the people to listen to each other, find common goals and attempt to reach an agreement. During the mediation, you cannot be forced to agree to anything. When no agreement is reached, you can still have the matter decided in court.

RCCJ Author

Winnie Onyekwere LLB LLM


0333 3444 945
If you require help, we would be happy to provide you with support for your mediation matter. Just connect with me below or if you know someone who might be interested share this with them. 
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